Joshua Freedman and Jimmy Daniel, Case Study: Emotional Intelligence for People-First. By supporting new managers in this way, FedEx gains by having more competent leaders – and also by showing its people that the company puts its values into action. 0 endstream endobj 117 0 obj <> endobj 118 0 obj <> endobj 119 0 obj <> endobj 120 0 obj <> endobj 121 0 obj <> endobj 122 0 obj <> endobj 123 0 obj <> endobj 124 0 obj <>stream Emotional intelligence means “being smarter with feelings” and it drives personal & professional success. �tq�X)I)B>==���� �ȉ��9. The main goal for developing this software to bring fully modernised digital invoicing system solution in the market for small and medium sized businesses for free. EXL Excellence Quotient (EQ) is an annual case study contest for the students of Top Engineering Institutes in India with analytic vigor. The results of LEAD1 have gone far beyond the workplace. The FedEx GLI team designed LEAD1 as a five-day course with a six-month follow up coaching process built around the SEI. 0000000916 00000 n Social Emotional Learning (SEI-YV) – a CASEL approved measure, Custom SEI Tools – EQ for Sales, Change, Trust, Resilience, Spiritual Intelligence, Motivation, and more, Comparison of emotional intelligence tests, POP-UP Festival Free Curriculum in Partnership with UNICEF World Children’s Day, Workplace Vitality – ongoing study of emotional intelligence, leadership, and the climate for performance, State of the Heart – the world’s largest study of emotional intelligence, tracking EQ trends in over 125 countries, Note: Tools Certified members are in the menu at the very top of page — and in the footer, Six Seconds is the global community of emotional intelligence experts and practitioners. [3] Anabel Jensen and Joshua Freedman (2001). But neuroscience and brain-based leadership studies have shown that it is so much more. study of 667 high school students, James Parker and team gave students an emotional intelligence assessment and compared those scores to their year-end grades. Without revealing confidential details, the FedEx culture has focused on speed — which is a key part of the company’s success. Learn more about this case study. In turn, this role models the kind of people-centered leadership that FedEx expects from all managers. At present, over 100 facilitators have been, or are being, trained to provide the SEI assessment and coaching, and to run LEAD1 worldwide. One of the top 20 Fortune “Most Admired” for a decade,FedEx stands among the world’s successful enterprises. Become More Self-Aware. Case Study: Spring EQ and Boost. Not ready to buy your ticket for the EQ community event of the year? 0000006913 00000 n HPS Operations Director, Debra Cannarella examines the EQ-i 2.0 Subscale scores in more detail. The goal is leaders who are better at influence, make decisions that are both quick and accurate, and are able to build a culture where people feel the dedication and drive for exceptional performance in a way that’s sustainable and creates real value for all stakeholders. *���h�UZ�rB~�[�1��P�3q�?r/p�g�Q�Q6 �*����&���6+����Sj�ʋ벣䶱��r�l!�4cZ��q|�Z��O �bn:^e�� � )ɩL^6 �g�,qm�"[�Z[Z��~Q����7%��"� Initially, fast reading without taking notes and underlines should be done. In an increasingly complex and competitive marketplace, EQ may be essential to differentiating world-class organizations, and this ebook looks at a few valuable case studies. This site uses Akismet to reduce spam. For almost 20 years, our clients have entrusted our proven, powerful, and practical approach to EQ development. [2]  LEGACY results were very positive, in part because of the effectiveness of the Six Seconds Model as an actionable process. Contact: [email protected]. Previously, he was part of the team that designed and delivered LEAD1 as Senior Management Facilitator for the FedEx Express Global Leadership Institute (GLI). 0000005692 00000 n While founder Fred Smith was focused on logistics and speed, from the start he believed that people were the key to business, and that leadership is about continuous growth: “Leaders get out in front and stay there by raising the standards by which they judge themselves – and by which they are willing to be judged.”  This vision has translated to the “PSP Philosophy” – People-Service-Profit – which drives FedEx Express today. Thank you very much Josh for share this history about change the human part of the world in this case in a wanderfull company. Thank you Jimmy and Josh for sharing this terrific example of what does it mean to be a leader! Please download the reports below and find out how EQ-i 2.0 leads to: Higher sales and profits. Good luck. An Interesting Case Study. 0000006514 00000 n Non-Profit Coaching Case Study Preparing young leaders of the next generation is the focus of a local nonprofit organization. 480-314-0285 info@balancedworklife.com Very interesting! This means forming a connection between people at an emotional level. Jimmy Daniels is a leadership consultant at Six Seconds. 104 31 Evidence: Case for EQ Workplace Vitality – ongoing study of emotional intelligence, leadership, and the climate for performance State of the Heart – the world’s largest study of emotional intelligence, tracking EQ trends in over 125 countries Initial responses to the program are extremely positive. 0000003680 00000 n Your email address will not be published. By developing an internal team of emotional intelligence practitioners, the company has been able to assimilate the concepts and skills of EQ and “translate” them to work within the company culture. 0000005432 00000 n Technology Loneliness: EQ Tips from Daniel Goleman. 0000003183 00000 n Source: Image: Six Seconds. The champions of this project have helped leaders see that the learnable skills of emotional intelligence are building blocks to create the kind of people-first leadership the company wants – which, in turn, increases economic value. Leveraging the Six Seconds approach to emotional intelligence is helping us build a strategic asset that will let us maintain and strengthen our culture – which is essential to our competitive advantage.”. 0000071338 00000 n The research supports the need to increase Return On Investment (ROI) for individualized training in the concepts of emotional intelligence for improved leadership capabilities. The company had hired or promoted three people into a Manager Role Level in the Human Resources (HR) Department in two years, none of whom had been … The EQ 360 is a powerful tool for leader development. Below is a partial list of articles. Increasing complexity demands increased capability. I wonder if you are considering the evaluation of the project and whether the culture has a whole has been enabled to deliver the transfer of learning into work performance. Thank you for providing these proven results of SEI. – shift from unconscious reaction to intentional response (competencies: Apply Consequential Thinking, Navigate Emotions, Engage Intrinsic Motivation, and Exercise Optimism). EQ-i® Success Profiles. One of the basic principles of Six Seconds’ work in business is: Emotions drive people, people drive performance. In all the competencies of EQ (as measured by the SEI), there were a very substantial number of participants with major increases. 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